Frequently Asked Questions
Everything you need to know about your Sluggers order.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal, print your prepaid label, and drop the package at any authorized carrier location.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
Sluggers accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton and recycled polyester, and we work exclusively with Fair Trade certified factories.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.